Ruwa Local Council has introduced a new digital bill payment system designed to make it easier and more convenient for residents to manage their municipal payments. The platform allows residents to pay rates, water bills, and other council-related charges securely from their mobile phones or computers.
The new system forms part of the council’s modernization strategy aimed at improving service delivery and embracing technology to better serve the growing community. Residents will now be able to access their accounts, view balances, download statements, and make payments without needing to visit council offices.
Council officials said the initiative will save time for residents, reduce queues, and improve the efficiency of revenue collection. They added that digital solutions are essential in creating a responsive and accessible local authority.
The platform is expected to benefit working residents, business owners, and property owners who often require faster and more flexible payment options. Support channels have also been introduced to assist users who may need guidance when using the new service.
Community members have welcomed the development, describing it as a progressive step that reflects the changing needs of modern urban living.
Ruwa Local Council encouraged residents to take advantage of the new system and reaffirmed its commitment to delivering smart, reliable, and people-centered services.